The quality of services rendered has a decisive impact on customer satisfaction. This means that the quality of its own services must be precisely known and – if necessary – improved on.
Here QENSIO can effectively and flexibly support you through its wide range of services. With our two divisions “Studies on postal grade quality” and “Quality management services” we can actively work with you, if
- you would like to review or optimise internal operational and logistical processes
- you want to analyse your logistics network
- delivery quality is of great importance to your company
- you need to find out whether potential cooperation partners meet your needs and requirements in terms of delivery
- you would like to compare your own perceptions (or those of your customers) in terms of specific quality aspects with objective measurements
- you want to outsource quality management areas, for example, data evaluation or data analysis tasks, due to organisational or time constraints
The following pages give you an overview of our services in all matters of quality control and assurance. If you have any questions or want more information about our offers, please contact us – we will be happy to advise you in greater detail.